5. Contact information

St. Moritz
Operated by JV COMMERCE LLC

Customer Support

For questions about products, existing orders, shipping, refunds, or other store-related matters, customers may contact St. Moritz through our official support email.

Email: support@moritzstyle.com

Business Information

Brand Name: St. Moritz

Legal Business Name: JV COMMERCE LLC

Business Location: Litchfield, New Hampshire, United States

Country: United States

Authorized Representative: Jose Vitor de Matos Vieira

Order Assistance

When contacting our support team about an existing order, please include:

• Your order number.

• The email address associated with your purchase.

• A description of your question or concern.

• Photographs of the product, where relevant to a refund or product issue.

Providing this information helps us identify the transaction and review the request.

Refund and Delivery Inquiries

Refund requests must be submitted to support@moritzstyle.com within 30 calendar days after delivery, subject to our Return and Refund Policy.

For orders that have not arrived within the maximum stated delivery period, customers may contact the same email address to request assistance.

Physical product returns are not required for approved refunds.

Payment Information

Purchases from St. Moritz may appear on card or bank statements under the billing descriptor:

St.Moritz

If you do not recognize a transaction, please contact our support team with the relevant transaction details.

Do not send complete credit card numbers, card security codes, or other sensitive payment credentials by email.

Privacy and Legal Inquiries

For privacy rights requests, legal correspondence, or questions regarding our store policies, contact:

support@moritzstyle.com

Formal legal correspondence may also be addressed to the registered business address identified in our Legal Notice.

St. Moritz is a retail brand operated by JV COMMERCE LLC, a United States limited liability company.